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The true I lace up to the top and even tightness throughout. The as1 I can't lace tight on the top eyelet. It has to be fairly relaxed or I have no flexion so the as1 seems to be higher for sure but I haven't measured. What seems to work is just regular tension throughout until the top where I'll bend forward to where I think my stride bend is and tie it tight on that position. This way it gives me decent flexion.

My true vs the as1. I felt more agile in the as1. Same profile on steel and hollow and I felt like my turns were more responsive with the as1. Strides and starting off, I felt more powerful with the trues and more biomechanically sound.

After reading 189 pages of this thread - it seems clear that who ever fits you makes a big difference and true needs a better tracking status website. It would be great to get info on your scan with stats about the skate you are getting... measurement of your foot (lengths and width) that scan picked up, expected holder size, boot weight..etc - all should be available online after the scan is received and updated based on progress of the build. One day.... Since we cannot speak to the person making the skate, it is sometimes worrisome to get scanned and pray the boot comes back awesome. I can only compare this to a suit fitting and while that is done in person I have had to make edits to my suit plenty of times after it comes back until its perfect. Having said that - I cannot wait for mine to come so I can joint he cult.

My right foot is 1/2 smaller but can be solved by using a 3mm foam insert at the toe and spot heating the heel/ lower ankle of the right skate and compressing it just slightly to get the same fit. I honestly went the true route just out of pure curiosity. I was happy with it while I had it but it wasn't worth the money for me since retail skates fit me fine with the above mods, especially now with the horror stories (even if it is the minority, I rather not wait the few weeks to possibly be disappointed vs retail skates readily available on the spot). Looking back I should have just tried on the retail Bauer and CCM especially since it was 7 years since I ever tried any retail skate on prior to my purchase. Oh well you live and learn.

With all of the high quality skates on the retail market, I'm not sure why anyone who can comfortably fit in a retail boot wouldn't just save the money, time, & trouble and go that route. If you have foot problems, ankle problems, size issues, etc. then I fully understand a regular beer leaguer (or really low beer leaguer, in my case) going custom.

Hey if a retail skate fits you, then have at it.

I think we're referring to different people.

Howdy, Let's review. * A customer gets his skates. The skate for _his shorter foot_ isn't long enough. * Skates are sent back to be remade. * True contacts customer to say "Hey, we're going to have to increase the holder length". * Customer (understandably) responds with "what? how come?", because nothing he's asked for would seem to indicate that the holder size would need to be increased. None of that is "expects long detailed messages". At this point what I know about custom True skates is that of the two local guys I know that have bought them, one seems in love and the other is on his 3rd go-around of shipping them back to be fixed. In terms of online experiences, the issues people are raising don't seem to be in the category of "fine tune the fit, like you'd expect" and are more in the category of "The skate was so jacked up that it needed to be completely remade". If I were True, I would be concerned with my image. There is absolutely no question that I would explore options other than True at this point, whereas a year or so ago that wasn't the case. YMMV. Mark

The alignment tool comes with it. The edge checker doesn't.

Howdy, FWIW, I think an edge checker is perhaps not _required_ but for sure an "If you're serious, you'll want one" purchase for one of these. If I had to pick between the two, I wouldn't spend money on the optical alignment tool, I'd just get it somewhere near and then dial in with the edge checker (since, in my experience, you have to do that anyway). Mark

Because they make mistakes, even after repeated attempts at remakes. He has every right to be concerned. What I don't get is why the customer is not more involved in the "remake" process, surely True want to get it right next time??? How hard would it be for True to tell you "we are going to do this, this and this, do you agree?" and the customer signs off on it. I'd rather have the remake take a little bit longer because of extra communication than have it done asap. But maybe that's just me showing my age and preferring to "do it once, do it right." Instead the remake disappears into a black hole and you just hope to god it comes out the other side ok. And to give True their credit, most of the time it does as long as the information they are receiving is correct AND correctly acted upon. But when it goes amiss you end up in situation like smu is in and its still not right after 3 attempts.

I guess you missed the part where he said his left is the bigger of the two feet and it was the right that was too small .. the left had a 263 holder... So why would they need to up the holder size to 272 when his left is the bigger foot and it was the one that was fine in length (with a 263 holder). His fear is what smu had received. ... A boot way too large with a bunch of toe plugs .. Flat feet is arch related. You're mistaken instep with arch. Two completely different things.