VegasHockey 1284 Report post Posted August 14, 2018 On 8/14/2018 at 8:28 PM, DaveyG said: No, it's not that I consider the pricing high at all... it's more I've not worn Surgeon elbows before and if I don't have the option to see them at a local store then there's some risk that I might not like the fit since I've not worn elbows with a sleeve. Read more https://store.stx.com/orders-returns/ Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 14, 2018 On 8/14/2018 at 7:37 PM, BlueNux said: Hello! Really excited as well. Not in the market immediately, but would love to get the below questions answered for research (and sharing with teammates if anyone needs them)! Do you have the weight of medium size senior for the shoulder pads? More specifically, how much lighter are they than the older Surgeons and Stallions and can you talk about how much sweat/water weight they keep off? The lower end shoulders look much more low profile - how much weight difference is there between those and the RX3, after accounting for typical sweat and water weight? Read more I have the weight for our Senior Large but I will ask our product team regarding the Senior Medium RX3 shoulder pad weight. The RX3 shoulder pad features our HD2 foam throughout the pad that helps create a hydrophobic barrier to repel water and sweat. We have also added HexLite foam throughout the pad for enhanced body mapping. We have added targeted zones of Ice Skin material to critical areas of the pad to help pull sweat from your body to the front of the pad for evaporation. Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 14, 2018 On 8/14/2018 at 3:26 PM, CaptainFranchise said: Are they only direct sales now? Read more We are now only selling on STX.com/hockey Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 14, 2018 On 8/14/2018 at 4:07 PM, althoma1 said: It appears they only ship to the US as well. Not that I need to order right now, but eventually I'll probably want some new STX Surgeon gloves since the Surgeon 500s are currently my favourite gloves. I signed up for the site and tried to add a Canadian billing address, but there's only US as a country option. So that means I can't even order with my Canadian credit card and have it shipped to the US (like a hotel at a Modsquad event or a US based member). For most industries the Canadian market is rather small, but for hockey one would assume it'd be one their radar and hopefully they can work on affordable direct Canadian shipping (and not ground courier services like UPS and FedEx that have huge brokerage fees) or even free shipping over a certain dollar amount. One can hope anyway. EDIT: I found this in their FAQ section regarding shipping outside of the US: Unfortunately, we are only able to ship to the continental United States, Hawaii, and Alaska. For our fans in Canada and other parts of the world, we're working on bringing STX hockey equipment to you throughwww.store.stx.com. Be sure to sign up for our newsletter to stay in touch so you’ll be the first to know when it’s available in your region of the world! So there's a glimmer of hope for those of us who don't live in the US. Read more On 8/14/2018 at 8:21 PM, ParabolicActivity said: X9. X9 X9 X9. Where is it? That's literally the most important question. Read more I love the X9 but unfortunately, when we were selling the RX/RX2 the X9 was not as popular as the X28, X92, and X88. I wish we could offer more curves, but since we are offering a more affordable pricing structure we had to cut back on our SKUs. I personally use the X91. If you are interested in the X9 we do offer a very aggressive custom stick program. The custom stick program is less expensive then our competitors Elite level sticks. I can dive into this program for you if you are interested. 2 Quote Share this post Link to post Share on other sites
ParabolicActivity 48 Report post Posted August 14, 2018 On 8/14/2018 at 9:09 PM, STXHockey said: I love the X9 but unfortunately, when we were selling the RX/RX2 the X9 was not as popular as the X28, X92, and X88. I wish we could offer more curves, but since we are offering a more affordable pricing structure we had to cut back on our SKUs. I personally use the X91. If you are interested in the X9 we do offer a very aggressive custom stick program. The custom stick program is less expensive then our competitors Elite level sticks. I can dive into this program for you if you are interested. Read more Well, there are sure to be a ton of questions about that. So yes, please, details! Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 14, 2018 (edited) On 8/14/2018 at 4:07 PM, althoma1 said: It appears they only ship to the US as well. Not that I need to order right now, but eventually I'll probably want some new STX Surgeon gloves since the Surgeon 500s are currently my favourite gloves. I signed up for the site and tried to add a Canadian billing address, but there's only US as a country option. So that means I can't even order with my Canadian credit card and have it shipped to the US (like a hotel at a Modsquad event or a US based member). For most industries the Canadian market is rather small, but for hockey one would assume it'd be one their radar and hopefully they can work on affordable direct Canadian shipping (and not ground courier services like UPS and FedEx that have huge brokerage fees) or even free shipping over a certain dollar amount. One can hope anyway. EDIT: I found this in their FAQ section regarding shipping outside of the US: Unfortunately, we are only able to ship to the continental United States, Hawaii, and Alaska. For our fans in Canada and other parts of the world, we're working on bringing STX hockey equipment to you throughwww.store.stx.com. Be sure to sign up for our newsletter to stay in touch so you’ll be the first to know when it’s available in your region of the world! So there's a glimmer of hope for those of us who don't live in the US. Read more We are working hard to bring STX to Canada. We currently have a few dealers in Canada who sell STX equipment but the prices will not be the same. Edited August 14, 2018 by STXHockey 1 Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 14, 2018 On 8/14/2018 at 9:15 PM, ParabolicActivity said: Well, there are sure to be a ton of questions about that. So yes, please, details! Read more If you could provide me with your email I will have our Ignite Rep reach out to you to walk you through our program. Quote Share this post Link to post Share on other sites
BlueNux 17 Report post Posted August 14, 2018 (edited) Edited August 14, 2018 by BlueNux 1 Quote Share this post Link to post Share on other sites
VegasHockey 1284 Report post Posted August 14, 2018 On 8/14/2018 at 9:09 PM, STXHockey said: I love the X9 but unfortunately, when we were selling the RX/RX2 the X9 was not as popular as the X28, X92, and X88. I wish we could offer more curves, but since we are offering a more affordable pricing structure we had to cut back on our SKUs. I personally use the X91. If you are interested in the X9 we do offer a very aggressive custom stick program. The custom stick program is less expensive then our competitors Elite level sticks. I can dive into this program for you if you are interested. Read more Where can I find more information on the custom stick order program? We have quite a few teams that would be very interested in this. Quote Share this post Link to post Share on other sites
bnr032 11 Report post Posted August 15, 2018 For those whinging about a 'small' market in canada.. Remember us Australians 😞 I am rocking a STX Surgeon RX ... and cant find anywhere with stock of RH P88 of the RX2.. and now the RX3 cant be shipped 😞 Quote Share this post Link to post Share on other sites
althoma1 575 Report post Posted August 15, 2018 On 8/14/2018 at 6:19 PM, Nicholas G said: I signed up but never got that code 😞 Read more Check your junk folder. That's where I found mine ended up at first. Quote Share this post Link to post Share on other sites
VegasHockey 1284 Report post Posted August 15, 2018 On 8/15/2018 at 3:38 AM, althoma1 said: Check your junk folder. That's where I found mine ended up at first. Read more Yeah, I checked for it but it never came through. I manage my own mail server so I would have seen it. Quote Share this post Link to post Share on other sites
218hockey 50 Report post Posted August 15, 2018 On 8/14/2018 at 6:55 PM, STXHockey said: Hi everyone! My name is Matt and I am the Brand Manger for STX. We are super excited to launch the Surgeon RX3 line as well as STX Direct. I am here to help with any question you may have. Read more What are the construction/feature differences between the Senior and Junior RX3 sticks? How about the Junior lies? Are they different than what's listed on the chart? Quote Share this post Link to post Share on other sites
alien7364 4 Report post Posted August 15, 2018 (edited) Looks amazing, great pricing too. Gonna have to pickup some gloves, elbows, and shins soon. Pants and shoulders are on the radar too. Why do the shoulder pads not having the strap covers anymore? Will there be no gear availible to demo in stores? I didn't see anything in my email about 20% off either. Edited August 15, 2018 by alien7364 Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 15, 2018 On 8/14/2018 at 11:06 PM, Nicholas G said: Where can I find more information on the custom stick order program? We have quite a few teams that would be very interested in this. Read more Nicholas G if you could provide me with your email I will get you in touch with our Ignite Rep to walk you through the program. Quote Share this post Link to post Share on other sites
althoma1 575 Report post Posted August 15, 2018 On 8/15/2018 at 8:57 AM, alien7364 said: Looks amazing, great pricing too. Gonna have to pickup some gloves, elbows, and shins soon. Pants and shoulders are on the radar too. Why do the shoulder pads not having the strap covers anymore? Will there be no gear availible to demo in stores? I didn't see anything in my email about 20% off either. Read more It's not the first email. The first email went to my inbox immediately. Then a second email appeared in my junk folder with the code about 15 minutes later. Quote Share this post Link to post Share on other sites
OzziesDad 89 Report post Posted August 15, 2018 Just placed an order for an RX3 about 2 hours ago. Between the price point, 20% off, and free shipping, it seemed like a no brainer. Excited for the new direction STX is taking. Quote Share this post Link to post Share on other sites
BlueNux 17 Report post Posted August 15, 2018 (edited) How is everyone getting their 20% off code? I signed up yesterday and didn’t even get a signup confirmation email. Is there some special page everyone signed up on? Edited August 15, 2018 by BlueNux Quote Share this post Link to post Share on other sites
STXHockey 7 Report post Posted August 15, 2018 (edited) On 8/15/2018 at 4:49 PM, BlueNux said: How is everyone getting their 20% off code? I signed up yesterday and didn’t even get a signup confirmation email. Is there some special page everyone signed up on? Read more BlueNux thank you for signing up. Please check your Spam and or Junk email it most likely is in one of those two folders. Edited August 15, 2018 by STXHockey Quote Share this post Link to post Share on other sites
BenBreeg 493 Report post Posted August 15, 2018 I didn't get a code and it isn't in my spam or trash. Quote Share this post Link to post Share on other sites
alien7364 4 Report post Posted August 15, 2018 On 8/15/2018 at 12:41 PM, althoma1 said: It's not the first email. The first email went to my inbox immediately. Then a second email appeared in my junk folder with the code about 15 minutes later. Read more Didn't get anything. Is Chase going to get his hands on this sweet new gear to review? @IW Team - Chase Quote Share this post Link to post Share on other sites
mojo122 538 Report post Posted August 15, 2018 (edited) Why would STX give product to a retailer when their products are only available via their online store through direct to the consumer sales. If they wanted user feedback and reviews they should reach out to @JR Boucicaut about doing a long-term product review on this site. Edited August 15, 2018 by mojo122 Quote Share this post Link to post Share on other sites
BenBreeg 493 Report post Posted August 16, 2018 Figured it out if you didn't get the code. There is a form when you first go on the web site which is what I filled out. That apparently isn't it. Then when you go to the equipment page another form pops up. That is the one you need to fill out to get the code, you are actually registering on the site. A little confusing because filling out the first form resulted in nothing, not even a confirmation e-mail that I had joined a mailing list or anything. Quote Share this post Link to post Share on other sites
alien7364 4 Report post Posted August 16, 2018 On 8/15/2018 at 8:53 PM, mojo122 said: Why would STX give product to a retailer when their products are only available via their online store through direct to the consumer sales. Read more Because IW's videos get a fair bit of eyes and Chase and Dan have done product insight videos before. Not sure about STX's West Coast distribution either, but IW could make a good partner. You give demo products to the bigger retailers like Pure, Monkey, whoever is big in Canada so customers can actually touch the gear. 2 Quote Share this post Link to post Share on other sites
Buzz_LightBeer 974 Report post Posted August 16, 2018 ...So they can order it direct from STX? direct sales, there is no distribution anymore in the US. Not on the West Coast or any other. 1 Quote Share this post Link to post Share on other sites
