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yea, doing a google image search returned images that don't look quite like the one I have. I have a Warrior Alpha that I got from PSH last fall, I'll snap a shot of it next to a P28 when I get home later.

Creating a pocket in the heel for a bump is really hard to do unless you have the right tools or the material on the inside of the heel has enough thickness to make a pocket. If not the latter (first skates I dd this on were pro spec apx2's that had very thin inner heel material), the heel is a very reinforced, circular area and it takes a lot of pressure to make it move. Typical punches don't work because they actually push the outer area of the punch inwards in the heel whilst you get a little bit of movement in the middle of the punch ergo no result. You need a punch that is shaped liked the heel for the punch to work or you can do this: I made a frame that clamped and locked the boot into the middle of it and attached another frame that sat outside the quarter panel where I wanted the punch to occur. Then I used a c clamp to pull the heel area at that spot out with heat added. You need a lot of pressure to get the heel to move so you have to be careful here with the heat and pressure or else you can distort the shape of the heel. This worked ok but it is a slow process. I now have access to a 3D printer and I print up a punch according to the boot size, heel shape and position of the punch. Good luck with the tissue process but I wouldn't be holding my breath, heat and pressure will most likely give you the best result.

Probably only option is contacting True as you've already done. Maybe call their customer service? They're probably overwhelmed by people emailing them asking for status instead of their LHS

I ended up ordering some Custom AS1s this weekend. Did the CCM scan and Bauer volumental scan at North Georgia Hockey in Alpharetta/Atlanta. I'm about 3.5 hours away in Huntsville, AL but they're the closest place that does custom skates and I was passing through Atlanta anyway. Geoff and Alex are solid guys and I'd definitely recommend stopping by the shop if you're in the area. Hopefully I'm not putting the cart before the horse on this, but I've struggled to get good fitting skates. I have an E width forefoot and a regular/narrow heel with high arches and a really high ankle depth. Nexus has been the closest to a good fit, but it's still too loose in the and just not a great fit all around. The new tacks line was a pretty good fit, but not enough volume and the toecap was a little narrow (my whole foot/toes are shaped like a V), Jetspeeds in a EE width were the same deal, but failed the pencil test even more. Supremes just feel terrible, especially in the toe cap. Custom skates ended up being being AS1 10D +1/2 facing (though even with that it's still barely enough volume), Donut ankle pad Forefoot comfort pad Oversized toe cap +3mm Enhanced comfort pad 7mm Tritech Pro Ribbed HPE White Clarino Grey liner Orthomove Insoles +2mm runners They said typical turn time is 4-6 weeks, but lately they've been closer to 3. Can't wait! Ordered my

https://www.youtube.com/watch?v=oJkcakEc_Sk

Anyone else watch the Valentimes special? Would have been fun to be in the writers room for some of those exchanges during the speed dating scenes.

Those areas are very solid. You aren't pushing the carbon but more the lining. From my experience to get the lower part of the boot to change shape ( arch, heel), a heat gun is the only way to spot mould it. Baking the skates as a whole isn't going to allow you to Target the certain areas well enough nor is the heat high enough. Personally I'd use a heat gun especially if you need to redo the tissue technique more than once. Seems like waste to have to rebake the whole skate for a couple of small areas. Blisters are from friction. I'm not a fan of the stock insoles. You can also trim the red insoles arch areas to see if that would work. Your heel issue I would try the tissue technique but with a heat gun. Personally, Ive had great success dialing in my skates with the heat gun where baking in general wasn't cutting it.

Tissue technique always first.

I’m rather surprised Sparx haven’t mentioned this given that I’ve been gnawing at their ankles over the last year, but the Sparx machines and accessories are now available in Europe from Monkey Sports in Sweden, about £1200 including shipping and VAT. The price is not unreasonable. Mine is in transit as I write. Last time I checked they still had stock.

I emailed for a set. $45 shipped to the US IIRC.

Apologies in advance if this has been mentioned before, but RNH using a Bauer stick.