Jump to content
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble

Leaderboard


Popular Content

Showing content with the highest reputation on 11/19/18 in Posts

  1. 3 points
    Wouldn’t it be better if smu waited for third time lucky, and then showed us the outcome, rather than reposting the same long story again, and again and again? If it was me I’d have been on the phone to True, and given them a polite ear full.
  2. 2 points
    Ok curious. Why do we have to read this for the 12th time. We all know the issues and you haven't gotten your skates back yet. And why not once yet hss the fit center not gotten one once of crtisism. I know if I messed up I sure would be included?
  3. 2 points
    I have a set of custom True skates and yes I've had some difficulties with them but I had a long list of goofy issues with my feet and ankles to deal with that regardless of who made me a set of custom skates, probably wouldn't haven't gotten it 100% the first time. You have to consider that the people who have had problems with them are more likely to come to sites like this to look for remedies or just complain but the vast vast majority of people who have True/VH skates are ecstatic with them and don't belong to forums like this or do and never mention that they have a pair.
  4. 2 points
    It is certainly possible to remove the holder, fill the holes with epoxy and re-drill them slightly offset, so this can be fixed. The question now is if it is necessary, if they are only slightly crooked and it is more a mental thing than anything else (meaning they are mounted straight and once in-game you don't notice it), I'd say keep em as they are. I recently moved from Make 2 (2 seasons) to Vapor 1x (1 season) to a second-hand VH skate that just happens to fit me decently, and I love them so much my next pair will be my own custom True skate. Take the "horror stories" with a grain of salt, very few (if any) people reported on issues with the fit so severe as the current case but that one spans the last few pages of the discussion.
  5. 1 point
    This. This is what should be happening so as not to exacerbate the problem. If your "3rd" pair comes back and it's not right again, demand that the LHS contact a True rep on the spot, while you are physically present at the LHS so all parties can figure and sort it out. Would save a lot of time and headaches.
  6. 1 point
    Something else I forgot, he mentioned that one of the eyelets is falling apart. Someone said these skates are indestructible compared to high end Bauer and CCM, but this friend has two issues with his skates, lining wear and eyelet failure. Okay he's a big lad, 6'5" and build like a brick out house, but still it's not really acceptable from a high end skate.
  7. 1 point
    Not to be rude, trying to help - Step 1) Take out cell phone, and take photos Step 2) Go on the internet, go to Imgur.com and make an account Step 3) Download the imgur app for your phone Step 4) Use app to upload photos to your imgur account Step 5) Use the links provided in Imgur to post embedded photos here This should take you all of 10 minutes.
  8. 1 point
    How about we call it 3rd try and not argue over symantics....
  9. 1 point
    This will technically be your second skate assuming they are remaking it, as your "second" was just an altered first skate.
  10. 1 point
    The “never” in my comment was referring to 6 layers of foam coming in a skate, not that I am receiving skates that others are not. While it is not common, I have also received skates with similar issues. Normally, when a remade pair is done the problems are solved. Once they are not, that raises questions about the associate fitting the skate. Anyone with experience is going to be better equipped to solve problems than someone who has only been fitting custom skates for a short period of time, I don’t think that is a radical comment to make. I do not know any secrets, I am just diligent in my work and obtain as much information as possible from the customer. For Fit centers that do not do that, problems will most likely arise. Like any other skate on the market, there should be a competent boot fitter at the helm of orders. That goes for all brands. Not denying issues happen, that is why True offers a massive 6 month warranty. But when big fit issues arise like this, blame is often on more than one party.
  11. 1 point
    Another very experienced True fitter has already indicated in this thread how he has received skates from True that had a similar story to smu. Saying it never happens doesn't make it so. Now if there was some visibility of True reaching out to the LHS to understand what went wrong and why and feeding this back into the fitment process to improve things then that in itself would be good customer feedback. But saying that you get sent skates that other fitting centers can't get right isn't a great overall look for the process, whilst it may be good for your business how can a member of the public have a high degree of trust in other fitting centers?
  12. 1 point
    99% of the time it's not the tongue that causes the wear, it's how open the boot is at the top and how the shin guards fit. You get one side of the shin guard that just slips inside one side of the boot and this will destroy the lining at the top of the boot really fast.
  13. 1 point
    LA Kings sale this Saturday at Toyota sports center in el segundo. 10-2pm ps. Don't leave your wallet in el segundo
  14. 1 point
    Found these in a used sporting goods store on a trip to Buffalo: The water the tap is putting out is clear. I'm expecting a good five washes until the water runs kinda clear. Then I hit it with oxyclean.
  15. 1 point
    My white whale: Specs-wise, a modified PM9: the heel curve's been toned-down and a toe curve added, with the toe being the dominant pocket; like an X28 Lite. On top of that were optionals I was hoping for but considered unrealistic longshots: a slightly lower lie at the heel (shaved there like the Warrior Gionta) and a squarish toe similar to the old Montreal PC pattern. I've never been able to make moves as naturally with another pattern as with the PC. I may have missed previous chances because this guy was never on my radar in the hunt for these specs... Now to find ice time to try it out and see if the hunt was worth it.
  16. 0 points
    Read on! The first pair of Skates I received had insoles or foot-beds reading #7. With the second pair with and nothing changed except for some stuffing inside the toe box the foot-bed reads #6. Is this just a coincidence? "If the shoe fits, wear it" I am sure there will be a good explanation about this. 1) When my first pair of skates were ordered specific Instructions were given about what was needed to fit my small narrow foot, in particular my narrow heel area and that skates in the LHS were tried on and True was told that my Bauer size 5 D skates fit well, but were too wide and I needed a skate for a narrow foot, thus the reason for getting Trues as well as for pronation issue. I even tried on a 4.5 Tack on and that fit except it was a D width and was too wide in the heel area as well. Just from this description alone a better pair of skates could have been made without a scan! My toe came nowhere near the toe cap and I could not feel anything and after lacing up they just felt huge. I guessed, by pulling my toe up that I was just about one inch from the end of the toe box! Plus, the holders and rivets were crooked as well and both blades had a bend in them from the misaligned holders. Why should this be even happening!? To understand how long these skates were I have photos with two fingers touching the end of the heel bottom with two fingers and my foot in the skate, also I could slip the skates of and on and still have the laces through all the eyelets. Try that one and see where it gets you! I have photos of my Bauer siting beside the True skate and it would blow your mind away! I had heel wedges in my Bauer skates that were 2" wide exactly and I used these to off-set pronation as they had a 1º slope from one side to the other. My heel area in the True skates were over 3/8" wider and I am being kind. We asked for a narrow heel area! Even my Superfeet could be slid from side to side showing how wide these skates were to mine. I felt that the skate were closer to a 7 than anything else and that was my guess until the next sentence. The foot-beds that came with the Trues were there, but it was not until I got home did I realize the number 7 was on the bottom, what else could that mean other than a size 7 skate. More on this in the part where I receive the second skate These are sent back stating the issues and I had said to my LHS I don't want skates that are too long for me, I want as short as possible and I certainly don't want stuffing in the toe to make me feel like they fit. As I have said they could have made a better pair by just what they were told about my old Bauer's that were perfect fit, but too wide! 2) Second Pair and I cringe! I get my second pair of skates and I can see immediately that they are the EXACT same skates! The same look and feel with the holders still bent along with the blades, but I tried them on for the sake of the LHS. Right away I could feel something in the toe area, but not much, but it did feel a little better as I could feel my toes just about touching something. As soon as soon as I started to lace my heel was pulled back immediately and the toe feel was gone in a split second, but this did not lock the heel in. It was sloppy and walking around they still felt very large and for some reason the left felt larger. The skate must have had something added to it, but what I was not sure we did not go further with it. It was my thoughts they were going back regardless because they still were not my size etc. This time, along with the with the LHS I looked at the bottom of the insole and now it says size 6 was this just coincidence? True says they do not go by foot size. Added - I forgot to say that I had no idea or proof that something was added to the toe until I got home and was playing with the tongue that can be removed with the Velcro and then noticed that I could feel a piece of tape. hanging. It was lose so I pulled at it and out came two spongy rubber pieces about two inches long by an inch wide and held there with masking tape of all things. I have a photo of these with a ruler beside them. If a fix was going to be made I would make it much, much better than this, it is as bad as the crooked holders! True now tells you that the size you pay for is the determined by the size of the holder that gets mounted on your boot. It is funny, but I usually get the Junior discount for having a small foot. With this True boot, with an extra long toe and larger and huge holder (I am told), takes a skate blade 8 mm longer than my Bauer blade. They now can say that it is a Senior skate. If the skates had of been my size and everything was OK I would not have minded paying a Senior price knowing I would rid myself of my pronation issue, but not now! My skate should have been shorter without an extra length of toe to accommodate a senior blade and as you can see I feel that they just screwed up completely. To sell an unfit skate is negligence and could have consequences if I had hurt myself on the ice by all these errors. I did get on the ice with them and they were too long and difficult to skate in, being too big and with the blades being warped, but I just took it real careful and then left the ice. I could hear the blades make a funny sound when stopping indicating they were warped or bent! This was confirmed by using a straight edge. I have been told directly from a person at True that holders are put on by hand as in "custom made" and not an assembly line. How do holders get on crooked with rivets crooked as well if a real person was doing his or her job correctly or are some done on an assembly line? Now going back a third time is a real downer, I have literally lost 12 games that I could have really enjoyed if the first pair of skates were properly made. I am frightened now just to see a third pair and wonder if it is going to fit right.



×
×
  • Create New...