Sniper9

Which email did you contact? I sent it to their stick warranty and their fit tech email on their website. Both emails replied the following day They also have a live chat that is available until 11pm est which is impressive. I initially did the live chat and was able to send pics through that. The rep advised I should email the fit tech so they could further assess the picture. I was/am actually quite impressed at the prompt service from them.

They replied today. So less than two days. They assured me it was normal from the manufacturing process.

It is retail and I've emailed Bauer and attached pictures. Just waiting for their reply. I used it tonight and the stick does feel solid and doesn't seem like it will be an issue but that's just from first impressions. I got the stick online so I'm pretty sure they will say to contact Bauer as all online sale warranties etc are done through Bauer directly anyways. If it were bought in store if probably bring it in and try to swap it.

I noticed with my stick warranty replacement...

Thanks for the reply guys. I figured it is only the outermost layer. The line itself isn't a huge concern to me but more the fact I can feel the slight ridge. Also a couple spots on the stick there's actual unevenness. Here's the pic. Overall handling it and flexing it, there doesn't seem to be any issues. Haven't shot aroundwith it yet though.

For those who own the 2n pro stick, is this ridge down the middle of the back of the stick s defect or just how it's manufactured? You can also see the seam on the top but doesn't seem as apparent.

Bauer cut resistant socks. Either old or the new s19 version. I like how the Kevlar isn't slick like Dri fit is, and they are the perfect thickness (imo). Vs my underarmour hockey liners the bauers lock the feet in the boot better bc of the Kevlar material. Mind you, I really like my UA hockey liners too and wear those for stick and puck.

Warranty@truetemper.com The same email that provided me with the confirmation RMA. This was also the same email that contacted me advising my stick was on backorder and asked if I wanted to wait until March or if I would accept an similar replacement. I replied to this email with a list of options and asked them to update me if the options I listed were available. Then a couple followup emails asking for an update with no response.

Good for your customers.... But so far my experience is disappointing. Probably won't get a true stick online anymore if I potentially have to go through this dragged out process.

Long story short, I broke my true stick within the warranty period. I got the stick online via a Canadian website so the Warranty process is the same as US retailers where you submit an online form. On Jan 14, I get an email a couple days later advising the warranty is approved but my stick was on backorder until March, and they ask if I wanted to wait or if I would accept a similar replacement. I reply giving a list of options and ask them if that is ok and to advise me of the outcome. Nothing. I sent two more emails over the past two weeks simply asking for an update regarding the situation with no response. I called them today, and of course there is no answer and I left a voicemail message for call back. I'm getting pretty frustrated with the lack of communication. All I want is an update. A simple "we can't honor those options therefore you will have to wait until March" would suffice. I just need to know the status so I can plan around not having the stick for the next couple months. Anyone else deal with the online Warranty submission and are able to provide the timeline for when you received your replacement?

Never had this happen on my trues. Only time I've seen this was when the waxed laces was baked with the skates. I've used Howie's and elite and this never happens when using them on trues normally.

Ya two sets is nice but also means 2x the profiling, unless you like the stick profile.

"Starting with the kickpoint, the True AX9 Hockey Shaft features an optimized low-kick profile located at the bottom third of the shaft."

Anything north of 430 I really notice. Onnand off the ice.

This is a standard shaft but low kick? Always thought the taper was what produced the low kick

I'm one of a few that don't have real issues catching passes etc with a whippier stick. I understand how it can be a big adjustment though.

1x lite and trigger 2 came in a 70? Or did you get a 67 intermediate? Or were they pro stock...

I found the clarino actually gets slippery. It's not an issue if I wear goin socks though, and the latest Bauer cut resistance socks are very good in grip as well bc of the Kevlar fibres.

Lol. You know what though, if it came with even a 3 mth warranty it would be a lot easier to stomach. But one mth is a joke for a stick north of 300 bucks can or USD.

Personally, I didn't think it was ridiculous. It was new. But not ridiculous. Now its just getting out of control since prices are rising every year for new models whereas before it was at a bit of a slower pace. I guess it's good for getting older sticks at a clearance price... Except Bauer and CCM seem to really put caps on advertised pricing even on d/c items.

This is getting ridiculous. Almost half the price of top end skates.

Don't you use a true on 68? Wouldn't the Sr 70 in Bauer actually be stiffer than the true after cutting it down to size?

I know this post was created a while ago but hopefully I'll be able to tell you soon I can't say right now bc I haven't used the Bauer or CCM se 70s but just ordered one. I've used the 68 true intermediate which is good but felt a touch too whippy for me. I usually use 75/77 in other brands. The good thing about the Sr 70 flex is that it's the regular 60" length so you cut it down the same amount. So in theory it should only feel about five flex points diff which would prob be the right amount you're looking for. When I cut down my Bauer 77s it was at the 84 mark on the stick. For the 70 it looks like it'll be about the 75 ish mark which is what I want. I want a 75 flex that's already cut. With my true intermediate it's 2 inches shorter than standard senior sticks so I only had to cut it about 1/2 an inch so that made it only 70-72 flex cut.

We're u using wax or none waxed laces.

Do this. But def do something about it before it gets worse. Does it show similar wear on that side of the tongue as well? Maybe consider getting fresh tongues or the new pro tongues... That might help. Do they other skates show any similar wear as well?