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TRUE TF9/TF7 skates

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50 minutes ago, Sniper9 said:

If a 7.5 and an 8 both have the same length, technically wouldn't it mean both should have the same size holders? 

You shouldn't have to pull that price out for the skate to "fit" if the size is mislabeled. Did you ask the regional rep if the sizes are stamped on full sizes only or half sizes too. This will confirm whether there is in fact an error, and if so just order the proper size. 

I did not get a chance to ask him that, but the supplier I ordered them from confirmed for me that both the 8R boot and the 8.5R boot had the same sticker in the same spot. They also checked the 9R and the 9.5R and the both had the same sticker that stated 9R for the right skate and 9L for the left skate. When he calls me back I will find out

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6 hours ago, Sniper9 said:

The padding is likely just a thin strip so your toes aren't exposed directly to the carbon she'll and adds some padding. Im pretty sure you got a skate that, like you said, had the wrong tongue put on.  If I were you I'd return both skates and order another 8.5. The good news is it's not your mistake and the shop should honor the exchange. 

It's probably not as bad now that their toe caps are plastic, but on my MLX, my right big toe sits with a firm brush against the toe cap and I think I got mild frostbite every time I wore thin socks in those boots. I'd love a little foam there. I could add some myself, but haven't gotten around to it.

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4 hours ago, jrchecker8 said:

I did not get a chance to ask him that, but the supplier I ordered them from confirmed for me that both the 8R boot and the 8.5R boot had the same sticker in the same spot. They also checked the 9R and the 9.5R and the both had the same sticker that stated 9R for the right skate and 9L for the left skate. When he calls me back I will find out

There must be something that indicates the boot being a half size otherwise how would they ever know which tongue to put on. Seems weird to me. Also i would imagine 8.5 would just be the same as a 9 with toe inserts. Doesn't make sense that 8/8.5 use an 8 boot. Something seems off here. 

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On 9/22/2020 at 3:25 PM, jrchecker8 said:

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I'm thinking does s09-8 mean size 9 but made to fit like 8.5?  For example size 10.5 would say s11-10

How does the size 9 sticker look like. 

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17 minutes ago, Sniper9 said:

There must be something that indicates the boot being a half size otherwise how would they ever know which tongue to put on. Seems weird to me. Also i would imagine 8.5 would just be the same as a 9 with toe inserts. Doesn't make sense that 8/8.5 use an 8 boot. Something seems off here. 

Yea its in True's hands now hopefully. The rep for the southeast is working on it for me. hopefully he comes up with a solution

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43 minutes ago, jrchecker8 said:

Yea its in True's hands now hopefully. The rep for the southeast is working on it for me. hopefully he comes up with a solution

Are you not at all able to go to a store to get try them on? Personally I'd return both at this both and start from scratch. 

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2 hours ago, Sniper9 said:

Are you not at all able to go to a store to get try them on? Personally I'd return both at this both and start from scratch. 

Given how a few pages back there was a whole discussion about the surprise that very few shops are carrying these, I think it's safe to assume that a lot of folks don't have the opportunity to try them on. I'm not saying that's the case here, just that this is one skate that is definitely not so easy to find in stores to try on. 

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17 minutes ago, Miller55 said:

Given how a few pages back there was a whole discussion about the surprise that very few shops are carrying these, I think it's safe to assume that a lot of folks don't have the opportunity to try them on. I'm not saying that's the case here, just that this is one skate that is definitely not so easy to find in stores to try on. 

Fair enough, but I wouldn't be trying to do things like pull out foam to try to increase the length of the skate. I'd return both and re order another 8.5 to confirm whether the skate he has is mislabeled or that for whatever reason, the size discrepancy between the 8.5 and 9 seems more like a full size diff. 

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1 hour ago, Sniper9 said:

Fair enough, but I wouldn't be trying to do things like pull out foam to try to increase the length of the skate. I'd return both and re order another 8.5 to confirm whether the skate he has is mislabeled or that for whatever reason, the size discrepancy between the 8.5 and 9 seems more like a full size diff. 

Absolutely agree. It's on True now to resolve this and I've heard pretty good things about them. They definitely can't afford bad cs press on the retails. I would be surprised if the toe padding was the issue too, as they didn't seem to have that much of it to make a half size difference. I bought ROR pro returns and they came with the length inserts for. 5 size difference between the two feet to make the 9.5 boot to a 9 on one foot and it definitely felt more substantial than the toe padding. The TF9 padding doesn't even feel as think as the mako 2, so I can't see that being a solution, but who knows

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1 hour ago, Miller55 said:

Absolutely agree. It's on True now to resolve this and I've heard pretty good things about them. They definitely can't afford bad cs press on the retails. I would be surprised if the toe padding was the issue too, as they didn't seem to have that much of it to make a half size difference. I bought ROR pro returns and they came with the length inserts for. 5 size difference between the two feet to make the 9.5 boot to a 9 on one foot and it definitely felt more substantial than the toe padding. The TF9 padding doesn't even feel as think as the mako 2, so I can't see that being a solution, but who knows

The regular foam for padding is red. The same thickness and material as the red footbed which is 1-2mm max. The grey toe box inserts are thicker and one adjusts for .5 size (approx 3mm) 

For my true customs my left skate doesn't have the insert but my right does since it's .5 size smaller. Not a huge deal but I also don't understand why true does this. Each boot should be true to the foot size and unless your feet are so far off it causes u to have two diff holder sizes on each. But even if this were the case you could technically have an oversized holder for the smaller boot so both end up with the same holder size. 

What's weird though, is my right boot is about half a size shorter in length. I measured it and also you can tell the holder on the right comes up a few mms closer to the end of the toe. 

Oh well. Whatever. I should just be happy that I have no issues with my skates and they fit perfect. 

 

Edited by Sniper9

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12 hours ago, Sniper9 said:

Are you not at all able to go to a store to get try them on? Personally I'd return both at this both and start from scratch. 

unfortunately the closest hockey shop that sells true for me is 2 hours away. I am still in contact with the rep and he is working on a solution, i just hope it gets fixed before mens league starts back up

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For skates that are hopefully going to last you several years it could be worth making a day trip (probably 5+ hours of your time between driving and trying things on at the store) to make sure you have the right size. I know that's a pain, but sometimes spending the time and effort upfront is worthwhile long term. 

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33 minutes ago, althoma1 said:

For skates that are hopefully going to last you several years it could be worth making a day trip (probably 5+ hours of your time between driving and trying things on at the store) to make sure you have the right size. I know that's a pain, but sometimes spending the time and effort upfront is worthwhile long term. 

oh im not disagreeing with you after this situation. It has been a while since I have ordered skates online and I have never had an issue before. lesson learned! 

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18 hours ago, Sniper9 said:

Fair enough, but I wouldn't be trying to do things like pull out foam to try to increase the length of the skate. I'd return both and re order another 8.5 to confirm whether the skate he has is mislabeled or that for whatever reason, the size discrepancy between the 8.5 and 9 seems more like a full size diff. 

Boom! Bang on. That might fly with customs, but not retail.

The sizing thing is total BS. You should know exactly what you are buying. It's not hard to do.

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Does anyone else have the retail skates and can check on this? And/or does anyone work in a shop that sells Trues?

22 hours ago, Sniper9 said:

I'm thinking does s09-8 mean size 9 but made to fit like 8.5?  For example size 10.5 would say s11-10

This explanation makes sense. Especially given that jrchecker said they called their distributor and other skates had similar sticker. 
 

If that is the case, is anyone else unsettled by this? Only selling full size skates and padding the length out with foam seems weird. Am I over thinking this and a few MMs don’t matter that much?

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1 hour ago, start_today said:

If that is the case, is anyone else unsettled by this? Only selling full size skates and padding the length out with foam seems weird. Am I over thinking this and a few MMs don’t matter that much?

A half size is equal to 4mm which is pretty small.  Using foam to fill the 4mm space is quite acceptable and will allow a snug fit.  

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2 hours ago, start_today said:

Does anyone else have the retail skates and can check on this? And/or does anyone work in a shop that sells Trues?

This explanation makes sense. Especially given that jrchecker said they called their distributor and other skates had similar sticker. 
 

If that is the case, is anyone else unsettled by this? Only selling full size skates and padding the length out with foam seems weird. Am I over thinking this and a few MMs don’t matter that much?

Not overthinking.   

18 minutes ago, boo10 said:

A half size is equal to 4mm which is pretty small.  Using foam to fill the 4mm space is quite acceptable and will allow a snug fit.  

Do you know if any other skate manufacturers are doing this?

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Ok. Problem sort of solved. Ibhave a 7 and a 7.5 here. First checked the foam in the toe. No difference in thickness. 

2nd looked for other stickers.... none same as mentioned above.

3rd measured the actual skates. 7.5 was infact closer to 5mm longer. So definitely bigger. No ifs and or butts. It's not a toe foam conspiracy.... lol.

 

Hope that helps. Had me worried for a second. 

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1 hour ago, oldtrainerguy28 said:

Ok. Problem sort of solved. Ibhave a 7 and a 7.5 here. First checked the foam in the toe. No difference in thickness. 

2nd looked for other stickers.... none same as mentioned above.

3rd measured the actual skates. 7.5 was infact closer to 5mm longer. So definitely bigger. No ifs and or butts. It's not a toe foam conspiracy.... lol.

 

Hope that helps. Had me worried for a second. 

What do the stickers say on your skates, specifically the 7.5. I'm interested to see if it actually should say 7.5. If so, then @jrchecker8def for a size 8 with an 8.5 tongue

If half sizes are around 5mm longer, it COULD be why the 8.5 feels a bit too short and the 9 feels a bit too long if he's in between half sizes.... Since half sizes should be 3-4mm different. 

Edited by Sniper9

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