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Showing content with the highest reputation since 11/28/12 in Posts

  1. 45 points
    As some of you know, my wife is battling breast cancer. She decided that she wanted to play hockey a couple of months ago and has been playing since last month. She wanted a pink stick, and so the fine gentlemen at Warrior did these up for her. Thanks to Keith and Doug!
  2. 27 points
    :) had a few people help me out on this - thanks goes to them!
  3. 21 points
    Thanks to those who called/emailed/texted me over the past couple of days. I had been in Columbus, OH for the past two weeks training our employees down there - even ran into a few MSHers while in the store - and so my time was pretty limited. Obviously, there is a human element to these cases, similar to what we've seen during manufacturer mergers and acquisitions. Rest assured, I'm in good spirits and very optimistic that there will be a favorable outcome to this.
  4. 20 points
    These definitely belong in here...
  5. 19 points
    We respect manufacturer's marketing release dates. The reason why we do this is because in turn, when the time is right, we are allowed to provide full spec on the product. We have been doing it this way for 13 years. In turn, those manufacturers work with us for our Long Term Reviews, our Summer and Winter events, and also participate in our discussions here on MSH. I'd rather have that than to be the first person out there with a leaked picture.
  6. 18 points
    Update - today was her last chemo treatment.
  7. 18 points
    I bought my first house. It had gotten to the point that it was time to quit waiting for be moved job-wise and to set down roots somewhere. That being said, what a shitty process it is.
  8. 17 points
  9. 17 points
    I feel the need to clear up some misconceptions about TH and their online vs in-store pricing, as well as their inventory: TH runs all promotions in store AND online. The codes that are used work for both. We also match other retailers, in-store and online. We also have the ability to either: Have an item transferred at no charge/no penalty to the customer from an in-market location (or out-of-market, depending on the situation.) Place an online order for the customer (we log in like our CSRs in St. Louis would and order the item for you) We even give you the option to get it shipped to the store so that you can come in and get your skates fitted and sharpened (you'd be surprised as to how many people, especially those new to the sport, just assume the skates are ready to go and they're skating on unsharpened steel.) If the skates don't work out, we will also return them for you right then and there. Or any order you place online - you can return it back in your local TH. We're currently the only major hockey retailer in the country to have the stores and "online" inventories being one in the same - an omni-channel experience. We have distribution centers in St. Louis, Denver, Minneapolis, Chicago, Detroit and Washington, DC. Most of them are part of a store. We have stores with shipping capabilities in Pittsburgh and Philadelphia. And yes, have I shipped skates to a customer who came in our store and got fitted and bought them online? Absolutely. I've had several instances in which I helped a customer out and he had no interest in buying them in-store, because he thought he would find a deal elsewhere. Then realized the skates were the same price everywhere and ordered them through us. And the same skate he tried on was the same skate he received. So all of those things that people have mentioned happens to them in their local store still happens in our stores. Keep in mind, I'm not an idiot; for as much as we would hope, the experience we provided wasn't consistent in all of our stores. It's obviously something you try to achieve but there are several anecdotes in this thread from customers that say otherwise. I always did things by the book, and it was the best book I ever read in this business. There is one thing that has not been mentioned here: we never intended to be a discount hockey store. As long as everything worked correctly, you wouldn't be stuck with last year's merchandise that you then had to blow out. And typically our stores were purged of whatever was left from the previous year (similar to what Bauer is doing with their OTM stores.) But the sheer amount of product out on the marketplace forced everyone to go down that road. And at that point, there really is no coming back. So for those who lamented that we never had the best deals, that might be a true statement. But it was in a way that we had current product in store all the time. That's smart business. If you want to buy closeouts and then sell those, that's smart business too. But buying items at full boat then have to take hits on the margin isn't. There is a lot of assumptions and misinformation in this thread about how we failed. But what is truly killing me is how we are being painted to be some sort of industry villain when we have 32 physical locations to walk into. Yes, did the industry change? Yes, did it put the mom and pops out of business? Yes, is there plenty of blame on both sides to pass around for that? But some retailers saw how the game was being played and decided to play. Some retailers chose to strategically sprinkle stores where it was attached to an even bigger warehouse. Some chose to have multiple brick and mortar stores. And some chose to have just warehouses (which somehow, those guys have skated away from any negative mention in this thread) It's unfortunate what happened to us. Some are mentioned, some are twisted around and some haven't been mentioned. We certainly were on the right track, and it ended up not working out. I'm very optimistic about where this is going, and I will continue to do what I do best, regardless of which company's name is on the shirt, building facing and paycheck.
  10. 16 points
    No problem Zamboni...these mix-ups happen and it's not your fault. I think it's very nice that you've turned this into a nice act to a needy family. Very cool. This thread has really opened our eyes to issues in the market and how we deal with them. The comments on "how should we know a dealer is authorized, or not?" and "how do you expect us to know when your authorized dealer locator on your website is not accurate" have led to some major discussions in our office involving multiple groups responsible for these very key issues. Thanks again to this valuable group for a better connection to our customers. Let's keep talking.
  11. 16 points
    Been through a lot the last 2 and half years. In 2014 Diagnosed with recurrent PSC (Primary Sclerosing Cholangitis) Tubes in my liver for three months in the spring. In July I had a massive infection in my kidneys. Where the doctors at one point told my wife I had 24 hours to start to improve or I wouldn't make it. Then my second liver transplant on November 7, 2014. In 2015 Had a hernia surgery in May Had another hernia surgery in October. In 2016 Finally got the OK to start working out in February. Starting public skating in May. Last night I got back on the ice for the first time since Summer Jam in Toronto in 2013. I wasn't very good last night, but boy did have a lot of fun.
  12. 15 points
    No longer collecting dust in the back of one of my rink pro shops...
  13. 15 points
    Thanks JR. Mod Squad Hockey Members, In 2017, we've partnered with MSH to give exclusive inside looks at our upcoming product. The MSH community has been a great resource for Warrior in the past and we'd like to extend that great relationship to content that the membership will not see anywhere else. In addition, we will be providing samples of the gloves leading up to launch so key members can share their thoughts and insights on the new product and help explain features, benefits and maybe some huge misses (fingers crossed there are none ). We're hoping this open discussion will help MSH members learn more about our product from trusted peers and not just some marketing message touting the latest and greatest (like anything from @warriorstickguy). We respect the group too much to think that you would blindly believe everything we say is an "amazingly amazing, never-before-seen innovative innovation". We'll let the group decide for themselves and welcome questions and discussion on our product. Selfishly, this open discussion also helps us improve our product and find new ways to advance hockey equipment with informed and constructive dialogue with the real people who use it. This new process rolls-out with the Alpha QX glove line that releases to the public in April. I'm excited to field your questions and hopefully guide you to trying the gloves on for yourselves. Thanks for the opportunity. KP Take a look at our first blog reveal on the Alpha QX gloves - it may answer some of your initial questions: https://warriorhockey.com/2017/02/09/2017-alpha-qx-glove-goals/
  14. 15 points
    I have reached out to Zamboni to resolve this issue direct. It will be taken care of quickly. Warrior has prided itself on a very easy Warranty process. We know how important the stick warranty is to our consumers and to provide them with the most confidence in purchasing our product. In past years, our warranty has saved our relationships with consumers and is seen as a valuable tool. We've gone through a lot in the past and we're now at our lowest warranty return rates ever and our quality and performance levels are at their highest. Recently, we've had an increase in some fraudulent warranty claims. Absolutely not implying that Zamboni's claim was, but in some of those other cases we have used our authorized dealers to vouch for warranty claims or to further verify with store receipts and work with consumers to get the very best, fastest service for their warranty. It is for this reason that our CSR referred back to our dealer and held to our "Authorized Dealer" policy. Every issue unique and we totally understand that. Glad Zamboni brought this to MSH attention and glad to help resolve it quickly. Keith
  15. 15 points
  16. 15 points
    I got to play goal for the Boston Bruins alumni today! Had the usual pickup this morning, and afterward I was in the locker room, and the rink manager comes and he's like hey, you're the goalie? Yeah, I'm a goalie. And he says, the Bruins alumni team needs a goalie today, do you wanna play for them? Well yes of course. I ended up splitting the game with the guy who runs the clinic I skate at, and it was so, so much fun. People in the stands, an announcer. It was a charity game for the Dana-Farber institute and the doctors are pretty darn good, although it was clear the Bruins alumni could pretty much turn the game whichever way they were inclined. I made some decent stops and the alumni were all very nice, and I came home with the game puck. Seriously, accidentally the best Saturday ever.
  17. 15 points
    After 12 years in the industry working for other shops and operating my own mobile team service, I've finally made the move and opened a full pro shop in a busy dual pad rec facility. I'm excited to embark on this and continue developing my own brand. Time to get 'er done!
  18. 14 points
    Interesting reading through where this thread has gone. From Steve Jobs to Tesla and beyond! A few details on the MyBauer program. The project officially kicked off 3.5 years ago. At that time, we identified the service level’s of professional players was changing significantly where our Elite Athlete Reps were casting players feet and sending the casts into Blainville to make skates. We couldn’t do anything from a manufacturing perspective with the casts other than visually see areas of required adjustments we could implement in our manufacturing process at that time. I am sure some of you have seen the castings we were doing at that time. We knew at that time, we needed to evolve our process and tools to meet the growing need of players. We also started to see Elite players (AAA, High School, etc.) interest in customization significantly increase and casting just was not feasible on many fronts. So, we kicked off a project and looked at multiple scanning devices. Ultimately, we chose to collaborate with Swedish based company Volumental on the front-end scanning solutions based on the level accuracy of the scan, how fast it scans, how simple it is to operate and similar company philosophies. The scanner includes 12 depth cameras and an internal processing system developed to model feet with the greatest level of accuracy. The scanner measures in fractions of mm so it’s not uncommon to go to 1 retailer and get another reading at another – we have and will continue to work with all retailers to standardize the fitting positioning during the scanning process. If you think about it, the thickness of a sock during a scan can change a reading or even the time of day/level of activity in the day can affect your reading. I know JR can attest to this. Any who, once we got to a comfort level with Volumental, the rest of the process begun. Options to create a customized last to use in the building an individual custom skate was next to be tested. We ended up going with 3D printing solution for similar reasons as the scanner – accuracy in building the individual tools/lasts and flexibility on solutions in various areas of the foot and detailing. Not 100% clear what others are doing but we are confident in the tech/process we invested in to achieve the desired goals. We purchased multiple industrial grade, high-end 3D printers that again, speed and accuracy was a premium and off we went to building and testing with pro players a new way of building custom skates. Was it perfect at first? No but we learned all the way through and about ¼ way through this past NHL season it started to really take off in terms of fit, comfort and performance. So much so that 3D scanning/custom lasts has become the norm. Call this validation. Next step – was focusing on front-end solution where players can choose performance specs and visualization of building of the skate on the fly. When you see MyBauer at retail, you can build the skate in store by choosing specs like tongue, blade, liner, eyelet facing, laces and personalize with your name and number. We call these the performance specs as the scan takes care of the fitting details. Here is the general process you will go through. Step 1: Scan the foot (5-seconds for both feet) Step 2: Add notes to the foot scan – We can see most of the details in the scan but it’s always very helpful to know what the issue is. We have people on the team that have built custom skates for players for over 25 years – they know what they are doing and highlighting these “trouble” areas helps. Step 3: Try on skates. The scanner now has a custom skate recommendation (L foot and R foot independent). Try on some stock skates and dial in your personal preferences. Some players are going to want to adjust down or up based on preferences. With the skate lab out for a year and over 200K unique scans in the system, personal preference still plays a role. You can adjust length in the order submission but width is not an option as the custom last process shapes the skate to your individual foot (L and R). At any time during this process you want to make additional notes to your foot scan, you can. Step 4: Choose your specs. - It starts with choosing a family (Vapor, Supreme or Nexus). Our families are generally based on a low profile (Vapor), Mid profile (Supreme) or High profile (Nexus) and adjustments can be made based on a combination of notes and scan details. Generally speaking, you should stay in the family you scan for but again, that’s a personal preference. o The Nexus model is a 2N PRO skate which is not available as a stock option moving forward. - Confirm the length of the skates based on personal preference and trying on skates. - Choose your eyelets – Injected Facing or Standard eyelets. o We consider INJ facing as high performance and is limited in terms of pattern adjustments. o Standard eyelets is traditional feel and performance but allows for greater range of adjustments. For example, if you suffer from lace bite – in most cases we see it is based on the profile of the upper foot and depth of skate being worn. If you add a lace bite as a note on the scan, we can adjust the pattern with a standard eyelet or go to a deeper fitting skate with injected facing. This is just 1 example of many. § Supreme Injected Eyelets only comes with Supreme C-Flex tendon guard § Supreme with standard eyelets only comes with Pro Stiff tendon guard § Nexus 2N pro comes with Injected eyelets only - Choose your tongue – 5 options to choose from o Vapor flex lock (thermoforming, protective, light) o Supreme reflex (thermoforming, protective, energy return) o Classic pro felt (traditional feel and comfort o Molded felt (light and thin), o Double classic felt (Thick and comfortable. § We kept the selection simple to start and selection makes up majority of preferences of players surveyed. - Choose your blade – LS5, LS3, LS2 – Selection of personal preference - Choose your liner: Lock fit or full grip - Choose laces: Standard cloth or waxed - Personalize your skates: 13 characters and 2 numbers max. Step 5: We produce the skate for you and ship the skates. We still recommend thermoforming the skates - just puts the final touches on it. Apologies on the lengthy post but hopefully this helps. Conversation & questions can continue! Cheers
  19. 14 points
    Hello everyone, as it’s been mentioned above, Sher-Wood Athletics Group has sold the Sher-Wood trademark and some of the assets to INA International, a division of Canadian Tire (CTC). I'll let the dust settle a little bit more before I elaborate on the go forward strategy of the Sher-Wood brand within the CTC portfolio. Personally, I've been retained by CTC as Manager of Sher-Wood for INA. Unfortunately, some very good people from our head office were let go, but the North Americain sales force was retained. Sher-Wood will be run as in independent brand and will continue to develop, market, and distribute Sher-Wood products to customers in Canada, the United States and internationally. The mandate is actually to grow the brand across all distribution channels as opposed to solely becoming a house brand for just the CTC banners.
  20. 14 points
  21. 14 points
    I interviewed our pro sticks manager, Jared, about the Gaudreau switch and how he made it down to 55 flex. Also, he touches on some of the "more flex benefits" discussion in this thread. Hope this helps shed some light.
  22. 14 points
    It was a tough day yesterday as we ceased to be Total Hockey Inc. employees as of closing time yesterday. As expected, we took the opportunity to streamline the store offerings by closing the stores that were underperforming, or in some cases, had other TSG representation in their market. In my market, we closed up Ann Arbor, which I will be heading the physical closing of the store starting Monday. We were fortunate enough to do some shuffling to accommodate the majority of their staff, but I did have to reduce my staff as well. Today I have to rehire my staff as TSG employees. At this time, I think I can go ahead and announce some things that I have seen being mentioned: Gift cards will now be resold again. Obviously if you have an existing gift card, the balance is still good. At this time you can't use it in another TSG store, but I believe at some point it'll all be seamless. Breakaway accounts are still good as well. It has been a rough few months; obviously while I try my best to keep my two ventures in the industry completely separated, there's always going to be some slight spillover. All of the rumors that were swirling about TH, I was hearing constantly. Some of it true, some of it completely absurd. But I had to keep it held together in front of my staff, and on here. But it certainly wasn't easy. I think some people noticed it at SummerJam. I'm really excited about this though. I think this allows me to continue offering a great product to our customers, as well as career opportunities for myself.
  23. 14 points
    Added another pair of Whale gloves to the collection [/URL]
  24. 14 points
    Picked up this stick in the summer time but hadn't gotten around to posting it. Kind of a funny/crazy story behind it as well. I came across this girl selling a bunch of used sticks online. She didn't advertise them as professional game used or anything, but in one post she had one listed as a "Used Bauer one95 stick - $40" and she posted a picture that showed a namebar on it (pro stock). The way it was taken only showed the last 4 letters on the name bar "pien". I live in Vancouver and as a huge Canucks fan I knew right away that it was probably a Rick Rypien stick. I'm sure most of you know the story behind Rick Rypien. Beloved scrappy player/fighter who played for Vancouver and who unfortunately battled depression and ended his life just after the 2011 season. So I messaged her right away, luckily I saw it just after she posted it and I was the first one to message her. So I looked up pictures of Rick Rypien in game just to confirm he used a one95, which of course he did late in his career. I wasn't sure if it would be game used or anything but I just thought it would be cool to have either way. So right when I met up with her and saw the stick I could tell right away by the custom tape job that it was game used. So I check it over, looks great, I give her the $40 and go on my way. I get back to my car and I'm still pretty mesmerized by it so I'm looking it over and thats when I noticed that on the blade... it was signed. Couldn't believe my eyes. Definitely the best $40 I've ever spent and now definitely the rarest piece of memorabilia I own.
  25. 13 points
    Here are my Trues with the LS Edge holder and Step Black on them... I really hope I don't have any issues with clicking because skates don't get much sexier looking than this IMO.
  26. 13 points
    The full and real story will be at ModSquad. Catalog pages and catalog copy can be posted elsewhere, but you'll get the story on the product and opportunity to ask questions HERE, and only here.
  27. 13 points
    I always try to drink at least one beer in the locker room while getting dressed. Sometimes 2, if the game before is going long.
  28. 13 points
  29. 13 points
    Yesterday my younger son graduated high school. He was class president and as a result led the graduation ceremony. He led everyone in, introduced everyone and gave a speech representing the class. We had VIP seats in the first row. It was maybe the best day of my life. He was incredible - and I am not just saying that because he is my son. He was poised, in command of the situation and funny. I don't know how someone who is only 18 can do that. I am beyond proud and humbled.
  30. 13 points
  31. 12 points
    I'm pretty excited. i just got my custom True sticks in and i couldn't be happier. P10 / Kane Pro curve, 80 flex, matte finish
  32. 12 points
    You’re not going to use my website to personally solicit our members for money.
  33. 12 points
  34. 12 points
    It's not all money. If the product didn't perform, players would not switch. Our product is better than ever. There are other companies sampling players too, we're just winning them over.
  35. 12 points
    Just got clearance to skate and play again so went out and bought myself a pair of Bauer Supreme 190 skates. So EXCITED!
  36. 12 points
    Picked up a pair of pants I had been looking for forever:
  37. 11 points
    Since you seem insistent on leaking our POP catalog for 2020, you should probably take note that on the bottom of every, single page it says **ARTWORK NOT FINAL. These are placeholder, mockup images my friend. The stick you saw from the AHL player is a graphic sample. Those have been circulating amongst the pro ranks for a few weeks.
  38. 11 points
    Went on our longest hike yet. 10+ miles up a mountain (2300’ increase up to about 8900’). The top 1/3 or so was in snow and we had to wear spikes on our boots. Walking almost nonstop for 6.5 hours! Amazing views!
  39. 11 points
    Glad to hear you were able to overcome the lack of R&D and all that speed skating tech to make them work...
  40. 11 points
    It has been a long time since I've posted on MSH. But, have had a fair amount of change over the last year. I work in Sales and was traveling pretty heavily which was taking it's toll on the family (Wife & 3 kiddos). We weren't in the worst financial situation but it was apparent some change needed to happen. Luckily, an opportunity came up about June/July last year that turned into reality. Started a new job (same profession & industry....just diff. company) in Nov. last year and moved the family in March. It allowed us to clean up debt, purchase a much more appropriate sized home, and start getting in front of our finances properly. It has been a very exciting, fun, stressful, frustrating, and ultimately great experience. Kudos to my wife and kids who helped make everything 100x easier by being the awesome people they are. And I found a rink nearby so I've been able to start playing again after about a 12mo hiatus. So that's nice too!
  41. 11 points
    Brand new, still in the wrapper, vintage Jofa 234 51 helmet. Brings me back to my youth!
  42. 11 points
    If they go back to white at home, all's well with the world.
  43. 11 points
    One of my daughters gifts was a hockey bag. I spent the morning cannibalizing a couple old game jerseys and customizing the bag for her. Think it turned out great. Couple stock photos and then her bag.
  44. 11 points
    Just got an email saying I am the daily winner for the CCM giveaway on IW! Today's prize is a stick. Man this is awesome!
  45. 11 points
    I've read this entire thread, and not one mention of her fart box?? Apparently I had a different kind of tongue punching in mind.
  46. 11 points
    I dunno, maybe "Smart"? There are 64 guys in my 50+ league and only 1 guy who doesn't wear shoulders or any facial protection. The only other guy who used to go with just a helmet recently added a half-shield after taking 9 stitches to his eyebrow. I recently upgraded from the half-shield to the Oakley 910 that covers almost everything but the chin without the annoying extra snaps and mass of full-face protection. So, out of 64 guys, there's now just 2 with my setup, 1 with a half-shield, and 1 with just a helmet. Everybody else goes with full face cages or bubbles. I prefer the half-shield but figured it's only a matter of time before I catch a puck in the mouth after a half a dozen close calls mostly forechecking hard against guys who like to flip it over me as a last resort; also had a few whistle right by my mouth screening goaltenders. One guy separated a shoulder with shoulder pads after getting tangled up and sliding into the boards like Connor McDavid and another almost broke his neck getting his skates tangled up and going face-first into the boards with a cage in a similar situation. Both guys are very good, experienced players, same with the 9-stitches guy who played juniors in Massachusetts. And if you're talking about intermediate leagues, the risk of accidental collisions as hard as open-ice checks goes up as the level of play goes down, not down, and same goes for accidental high sticks.
  47. 11 points
    zuccarello apx2's
  48. 11 points
    Returning to the game after having hip replacement surgery 6-months ago.
  49. 11 points
    This year in our fund raising for the JDRF I decided to do a benefit hockey game. I can say that the fist Hockey Fights T1D game was a big success. My little guy who is 4 has Type 1 Diabetes and got to score the first goal of the game. He was thrilled.
  50. 11 points



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